Watchfire helps the American Red Cross improve their disaster response
After working together with the Red Cross in identifying potential uses of technology to assist them in their work, we noted that their current workflow for recruiting volunteers upon a disaster of any scale could be greatly improved by automating the process, as it could take more than two hours for a coordinator to manually assemble the Disaster Action Team.
Each organization can define its own channels for contacting its volunteers. This allows any organization to use Watchfire, configure its own VoIP lines or SMS gateways, and start using the tool right away. Also, as with all platform tools developed with InSTEDD, Watchfire is open source.
Event (recruiting started)
Overview of current state of event, it includes a listing of confirmed and pending volunteers.
Contact information, location and availability.
Volunteer listing import
Smart system with conflict resolution for continuing imports.
Watchfire is developed using Ruby on Rails 3.2, using Google Maps for event placement and knockout.js for client-side bindings. Voice calls are executed by using Verboice, and text messages delivered via Nuntium, whereas organization channels are configured using Pigeon; these three tools developed in-house as part of InSTEDD’s open-source platform.