Feedback workshop
One of the highlights of the development was the workshop we organised in PHII with about 25 users from different CDC programs, that allowed us and all parties involved in the project to get a clear picture on the previously unheard needs of these users. We conducted multiple sessions in which we went from the user’s high-level goals to their daily issues with the current system, distilling the multiple features that were to be built into the platform, which had to provide access to information to both tech-savvy and non-technical users.